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PRIVACY POLICY

This privacy policy describes the practices of Nationwide Children’s Hospital ("Nationwide Children's") regarding the collection, use and disclosure of your personal information when you visit this website ("Site") and/or use the Make Safe Happen® mobile application (“App”). The Site and App are collectively referred to as "Services."


Security

We are committed to protecting individual privacy and securing the personal information made available to us when you use the Services. We endeavor to use commercially reasonable physical and technical safeguards to protect your personal information from unauthorized access; however, we cannot guarantee that unauthorized access will never occur.

Children's Information

We believe in the importance of protecting the privacy of children online. We do not direct the Services or knowingly collect personal information from children under the age of 13.

Collection of Information

We collect information from you when you provide it to us directly through our Services, automatically through your use of the Services, and with cookies and similar technology.

Information You Provide

The types of personal information we collect may include, your name, email address, and other information necessary for us to provide or optimize Services. You can choose not to provide us with certain information, but then you may not be able to take advantage of certain features of the Services.

Information We Collect Automatically

We automatically collect certain types of information whenever you use Services, send us an email or request for support, or interact with our emails and advertisements on the Services or on other sites and apps. This information may include your IP address, location, mobile device ID, cookie information, browser information, operating system, mobile device model, carrier information, timestamps, the pages you request, and the actions and path you take on Services.

Information Collected through Cookies and Similar Technology

When you visit the Site or use the App, we and our third party service providers may use cookies to store information on your computer or device. Pixel tags (also known as web beacons, web bugs, and clear GIFs) may also be used on the Site and App. Cookies, pixel tags and similar technology enable our systems to learn more about your use of the Services, provide tailored content and advertising (as described in the next paragraph), generate reporting statistics, and improve the quality of Services. One example is use of Google to send anonymous information about installation and use of the Services. Our cookies do not collect personal information, and we do not combine general information collected through cookies with other personal information to tell us who you are. For more information about how Google may use this data and how you can control this data, please visit http://www.google.com/policies/privacy/partners/.

Your Tracking Options and California Do Not Track Disclosures

To share and promote our content and Services, we may use third-party services to tailor online advertising directed to you on other websites. These third party services place, use and rely on technology, such as cookies and pixel tags, to obtain information about your interactions with our Services and with these other websites. This information helps us, the third party services, and our advertising partners deliver targeted advertisements that may be of interest to you.

If you do not want to enable the use of cookies, most browsers will allow you to erase cookies from your computer or device, block acceptance of cookies or receive a warning before a cookie is stored. For information about opt-out programs our third party services and advertising partners participate in, and the effect of opting out, you can visit the Network Advertising Initiative opt-out page at www.networkadvertising.org/choices/ or the Digital Advertising Alliance's opt-out page at www.aboutads.info/choices/ where you may specify your preferences under those programs. You can also click the preference icon that may appear on some of our advertising served through these technologies. Please note that our system may not recognize Do Not Track headers or requests from some browsers.

Usage of Information We Receive

The information we collect is used mainly to enhance and improve your experience using the Services. Generally, the more information that you volunteer to provide us, the better we are able to customize your experience. We may use the information we collect from and about you to:

  • Personalize and improve our Services;
  • Answer questions, respond to your inquiries or requests, and communicate with you about content or features available through the Services;
  • Provide you with customized content on the Services from us and on behalf of our partners and affiliates;
  • Research, address problems and improve the usage and operations of the Services;
  • Protect the security or integrity of the Services and our business; and
  • As described to you at the point of collection.

Sharing Personal Information We Collect

We do not sell your personal information to anyone. We share your personal information for everyday business purposes, as permitted or required by law, and as described below.

Services Providers

We may share information with our services providers to enable them to perform a business, professional or technical support function for us.

Business Transfers

In some cases, we may choose to buy or sell assets during the normal course of our business. If we undergo any change in control, including by means of merger, acquisition or purchase of all or substantially all of our assets, or enter bankruptcy, our customer information may be one of the assets that is transferred or acquired by a third party. Should such transfers occur, we will use reasonable efforts to try to require that the recipient of the information use your personal information in a manner that is consistent with this Privacy Policy.

To Protect Nationwide Children’s and Others

We may release personal information when we believe in good faith that release is necessary to comply with the law, respond to judicial process, or provide information to law enforcement or regulatory agencies; enforce or apply our conditions of use and other agreements; protect the rights, property, or safety of Nationwide Children’s, our employees, our users, or others; or to detect, prevent, or otherwise address fraud, security or technical issues.

You Voluntarily Sharing Information Through Use of Services

This Privacy Policy does not apply to information that you choose to share with others, for example, by using the Services in connection with an external social network. If you use the “Like” or “Share” functionalities to post on an external social network, then anyone privy to your updates will receive that information.

Public Information

User profile information and other information you enter may be displayed on the Services to allow you to interact with other users. Additionally, any information you may disclose in public areas on the Services becomes public information. Please be cautious when disclosing personal information in these public areas.

Links to Other Sites

The Services may contain links to other sites and apps. This privacy policy does not apply to the practices of companies that we do not own or control; including any third-party products or services that you use to log into the Services or that are integrated with the Services. When linking to another site or app you should read the privacy policy stated on that site or app.

What Choices Do You Have?

You can always choose not to disclose certain information, even though it’s needed to make interacting with the Services more convenient. Additionally, you can delete the App from your device. Please note that some information may remain in our records after deletion.

Changes to this Privacy Policy

We may revise this Privacy Policy from time to time. When we do, we will post the changes on the Services.

California Residents

Under California law, users who are residents of California are permitted to request and obtain from us a list of what personal information we disclose to third parties for their direct marketing purposes in the preceding calendar year and the names and addresses of those third parties. Requests may be made only once a year and are free of charge. As of the effective date of the Privacy Policy, we currently do not share personal information with third parties for their direct marketing purposes.

Questions or Concerns

If you have any questions or concerns about our information practices related to Services, please use the "contact us" feature within the Services.

Effective Date

As of signed IP contract date.

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